Privacy Policy

Last updated: July 31, 2026

This Privacy Policy explains what information Stenobox (the “Service,” operated by Stenobox LLC, a Michigan limited liability company) collects, how it is used, and how it is protected. We designed Stenobox to handle sensitive legal audio with care: we collect only what's needed to provide the Service, and uploaded review audio uses automatic deletion unless you explicitly choose to keep it.

The short version: Your audio and transcripts are yours. They are encrypted, stored on Google Cloud, accessible only to you, and used only to produce your transcripts. Source audio you upload is deleted within a day of processing; review copies auto-delete after 30 days unless you choose Keep until I delete. Recordings you make with the live recorder stay safely in your library until you delete the transcript. We never sell your data, and your recordings and transcripts are never reused to build or improve any other product.

1. Information we collect

Account information. Your email address and authentication details (via Google sign-in or email/password).
Reporter details you enter. The name, certification, firm, business address, notary details, and state you choose to save so they print on your title pages and certificates. You control these and can change or clear them at any time; they are used only to build your documents.
An optional one-question answer. If you tell us how you heard about Stenobox, we keep that answer. It is optional, you can skip it, and it is used only to understand which channels reach reporters.
Audio you upload or record. The recordings you submit for transcription or capture with the live recorder, plus any case context you choose to enter (such as participant names).
Transcripts and review data. The drafts the Service generates and your edits to them.
Billing information. Subscription status and a customer identifier. Card details are handled directly by our payment processor (Stripe); we do not store your full card number.
Basic technical/usage data. Standard logs needed to operate and secure the Service.

2. How we use your information

We use your information solely to:

Provide, operate, and improve the transcription Service;
Process your audio into transcripts and make them available in your account;
Manage your subscription and billing;
Secure the Service and prevent abuse;
Communicate with you about your account or the Service — including, if you leave it switched on, a short note to your sign-in address when a transcript finishes. That note names the job only; the transcript itself is never sent by email.

We do not sell your personal information or your audio, we do not use the contents of your audio or transcripts to advertise to you, and we do not reuse the contents of your audio or transcripts to build or improve any other product or service.

3. Where your data is stored and how it's protected

Your audio and transcripts are stored on Google Cloud infrastructure, encrypted in transit and at rest, on platforms independently certified to standards such as SOC 2 and ISO 27001. Access is restricted by per-account security rules so that only you can access your files; no other customer can see your records. To produce transcripts, audio may be processed by trusted third-party cloud and speech-processing providers acting on our behalf under confidentiality obligations, solely to deliver the Service to you.

4. Data retention

Source audio uploads are automatically deleted within one day of processing — they are a duplicate; you keep your original.
Review copies of uploaded audio (used for click-to-hear review) are automatically deleted after 30 days by default. You may instead choose Keep until I delete as an account default or for an individual transcript. That choice also retains the timing and review data needed to reopen audio review. Switching a kept job back to automatic deletion starts a new 30-day period.
Recordings you make in Stenobox (the live recorder) are deliberately different: that capture may be the only copy of the proceeding, and transcript orders can arrive months later — so its audio review stays until you delete the transcript. Every recording and transcript has a delete button.
Transcripts remain in your account so you can access them, until you delete them or close your account.

5. Your choices

You can change future uploads between automatic 30-day deletion and Keep until I delete, change an individual transcript's audio-retention choice in its review editor, delete transcripts from your account, cancel your subscription at any time, and request deletion of your account and associated data by contacting us. Some limited records may be retained where required for legal, security, or accounting purposes.

6. Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7. Children's privacy

The Service is intended for professional use and is not directed to children under 18.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted here with a new “last updated” date.

9. Contact

Questions about your privacy or this policy? Contact us at hello@stenobox.com.