Questions & Answers

Frequently asked questions

The questions reporters ask before they try Stenobox — answered straight. Looking for step-by-step how-to instead? See the Help Center.

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Getting started

What is Stenobox, exactly?

Stenobox turns court and deposition audio into a fully formatted verbatim draft transcript — Q./A., speaker labels, court-style dates and numbers, interruptions and false starts handled. It then lets you review that draft against the synced audio, fix anything that needs it, and certify. The typing and formatting are done for you; the judgment and certification stay with you.

Who is it for?

Working court reporters and legal transcriptionists who produce verbatim transcripts from recorded audio — depositions, hearings, examinations under oath, and similar proceedings. You stay the officer of the record; Stenobox just removes the overnight typing and formatting.

How do I get started?

Start a 7-day free trial, then upload a deposition you've already transcribed and certified and compare Stenobox's draft to your own work. It's the fastest way to see how close it comes — on audio you already know. $0 today; nothing is charged until the trial ends.

Accuracy & trust

How accurate is it?

It depends on your audio — which is exactly why we don't quote a single headline number that could mislead, and why the trial runs on your own recordings. Clean audio (a good Zoom recording or a close single mic) comes back nearly done. Tougher audio — heavy accents, crosstalk, a noisy room — comes back with more spots flagged for you to verify against the recording. Either way, you review and certify, so the final accuracy is yours, not ours.

Will it make up words, or drop testimony?

There are two safeguards. First, Stenobox flags the spots it's least sure about, so your review goes straight to them — click a flag and the audio plays that exact moment. Second, a built-in check compares the finished draft against the raw transcription word-for-word and warns you if any passage didn't carry through, so a dropped line surfaces for you to verify instead of quietly vanishing. You hear the questionable spots against the audio before you certify — nothing is hidden from your review.

Does Stenobox replace the court reporter?

No. The law requires a human officer of the record — and that's you. Stenobox produces a draft and points you to what's worth a second listen; you review it, fix what needs fixing, and certify it under your own name. It's a drafting tool, not a replacement for your judgment or your certification.

Your audio & the workflow

What audio files can I upload?

MP3, WAV, and M4A, up to 500 MB per file (roughly a full day of audio). Multi-hour, full-day depositions are handled.

My recording is a video — can I use it?

Yes — pull the audio out of it first and upload that. A free, offline tool like VLC converts a video to MP3 in under a minute; the Help Center walks through it step by step. For confidential material, convert on your own computer rather than a free online site, so privileged testimony never passes through an unknown server.

How long does it take?

A one-hour recording is usually ready in well under 10 minutes; a full-day deposition in well under an hour. You don't have to sit and watch — keep the tab open and Stenobox notifies you the moment it's done, or just come back later and find it waiting in your dashboard.

Can it tell speakers apart and put it in Q./A.?

Yes. Stenobox labels speakers and formats examination as Q./A., with named-speaker labels where appropriate. Adding the participant names and the case caption (a quick optional step on the upload page) makes the speaker labels and name spellings noticeably better.

Do I have to use the built-in editor?

No. You can review and fix the draft right in Stenobox (click any word to hear it), or just click Copy all and paste the whole formatted transcript into Word, your CAT software, or anywhere else to finish and certify. The editor is there if you want it — it isn't required.

Privacy & confidentiality

Who can see my audio and transcripts?

Only you. Your files are encrypted in transit and at rest on Google Cloud infrastructure — independently certified to standards like SOC 2 and ISO 27001 — and locked to your account by per-account access rules. No shared folders, no public links, no other customer can reach your records.

How long do you keep my audio?

Source audio is deleted within a day of processing. The review copy used for click-to-hear playback auto-deletes after 30 days. Less data kept means less exposure for sensitive records.

Is my data ever reused?

Never. Your recordings and transcripts are never sold, never shared, and never reused to build or improve any other product — ours or anyone else's. They're processed only to produce your transcript, then deleted.

Can I upload medical records or other PHI?

Stenobox is built for legal transcription. Please don't upload protected health information (PHI) that would require a HIPAA Business Associate Agreement — we don't currently offer one.

Pricing & billing

How much does it cost?

$99 per month, one simple price. Month-to-month, cancel anytime — no annual contract.

How does the free trial work?

You get 7 days free. We collect a card but charge $0 today — nothing is billed until the trial ends. Cancel anytime before day 7 and you pay nothing. After that it's $99/month.

Is there a limit on how much I can transcribe?

Your subscription includes unlimited transcripts — we don't charge per page, per hour, or per transcript. Individual files can be up to 500 MB (about a full day of audio).

Can I cancel, and can I get a refund?

Cancel anytime, effective at the end of your billing period — there's no lock-in. Cancel before day 7 and you pay nothing. After that, monthly payments are non-refundable, but you can cancel anytime to stop any future charges.

Will the price change?

As Stenobox adds features, the price may grow — but we'll always give at least 30 days' notice before any change.

Still have a question? Email hello@stenobox.com — or just start a free trial and run Stenobox on your own audio.
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