Questions & Answers

Frequently asked questions

The questions reporters ask before they try Stenobox — answered straight. Looking for step-by-step how-to instead? See the Help Center.

On this page

Getting started

What is Stenobox, exactly?

Stenobox turns court and deposition audio into a fully formatted verbatim draft transcript — Q./A., speaker labels, court-style dates and numbers, interruptions and false starts handled. It then lets you review that draft against the synced audio, fix anything that needs it, and certify. The typing and formatting are done for you; the judgment and certification stay with you.

Who is it for?

Working court reporters and legal transcriptionists who produce verbatim transcripts from recorded audio — depositions, hearings, examinations under oath, and similar proceedings. You stay the officer of the record; Stenobox just removes the overnight typing and formatting.

How do I get started?

Start a 7-day free trial, then upload a deposition you've already transcribed and certified and compare Stenobox's draft to your own work. It's the fastest way to see how close it comes — on audio you already know. $0 today; nothing is charged until the trial ends.

Accuracy & trust

How accurate is it?

It depends on your audio — which is exactly why we don't quote a single headline number that could mislead, and why the trial runs on your own recordings. Clean audio (a good Zoom recording or a close single mic) comes back nearly done. Tougher audio — heavy accents, crosstalk, a noisy room — comes back with more spots flagged for you to verify against the recording. Either way, you review and certify, so the final accuracy is yours, not ours.

Will it make up words, or drop testimony?

There are two safeguards. First, Stenobox flags the spots it's least sure about, so your review goes straight to them — click a flag and the audio plays that exact moment. Second, a built-in check compares the finished draft against the raw transcription word-for-word and warns you if any passage didn't carry through, so a dropped line surfaces for you to verify instead of quietly vanishing. You hear the questionable spots against the audio before you certify — nothing is hidden from your review.

Does Stenobox replace the court reporter?

No. The law requires a human officer of the record — and that's you. Stenobox produces a draft and points you to what's worth a second listen; you review it, fix what needs fixing, and certify it under your own name. It's a drafting tool, not a replacement for your judgment or your certification.

Your audio & the workflow

What files can I upload?

Audio: MP3, WAV, M4A, and WEBM — up to 500 MB per file (roughly a full day of audio). Video: MP4, MOV, M4V, MPG, MPEG, AVI, MKV, and WEBM — up to 2 GB per file (video is bulkier, so it gets a higher cap). Multi-hour, full-day depositions are handled.

Can Stenobox record the proceeding too, or do I need my own recorder?

It records. There's a Record button on your dashboard that captures a Zoom or other call playing on your computer, a microphone for an in-person proceeding, or both mixed for a hybrid — and a rough draft forms on screen as people speak, so you can read back a question the moment it's asked. When you're ready, one click turns the recording into a full court-formatted transcript. Counsel can even follow the live draft on their own device through a private link, no account needed. It's included in the $99 — comparable capture software is sold separately at around $150 a month. Two honest notes: the live draft is a readback aid, not the deliverable, and because a browser tab can be closed or lose power, keep your usual recorder running as a backup for anything irreplaceable.

My recording is a video — can I use it?

Yes — upload the video directly. Stenobox extracts the audio track, transcribes it, and keeps only the audio; the video itself is deleted after processing and never stored. If the video is over the 2 GB limit, pull the audio out first (audio alone is far smaller) — the Help Center shows how with a free offline tool, so privileged testimony never passes through an unknown server.

How long does it take?

A one-hour recording is usually ready in well under 10 minutes; a full-day deposition in well under an hour. You don't have to sit and watch — once the upload finishes, Stenobox emails you when the transcript is ready (optional — there's a switch on the upload page), notifies you in the tab if you keep it open, or just leaves it waiting in your dashboard. The email says only the job name — the transcript itself is never sent by email.

Can it tell speakers apart and put it in Q./A.?

Yes. Stenobox labels speakers and formats examination as Q./A., with named-speaker labels where appropriate. Three optional fields on the upload page make it noticeably better: telling it the proceeding type (a deposition then comes out in Q./A. from the first question), how many voices are actually on the recording, and dropping in the case caption or a spelling sheet so names are spelled the way the record requires.

Do I have to use the built-in editor?

No. You can review and fix the draft right in Stenobox (click any word to hear it), or just click Copy all and paste the whole formatted transcript into Word, your CAT software, or anywhere else to finish and certify. The editor is there if you want it — it isn't required.

Do I have to type the title page and certificate myself?

No. The title page, appearances, index to exhibits, and the reporter's certificate appear as editable pages right in the review editor, already filled in. Your identity block — name, certification number, firm, business address — is entered once in your profile, and each job's caption details are remembered with the job. At download, those pages export with the transcript — 25 numbered lines per page, with the page counts computed at that moment so they're never stale. Some tools have you cursor through a template and hand-type the plaintiff, defendant, case number, and witness name into every transcript — in Stenobox that's information you enter once, not typing you redo every job. Prefer your own pages? Shape the title, contents, and certificate once in the editor and save them as your template — every new job of that proceeding type starts from your pages. And the export is a normal Word document, so any special wording is a quick edit.

Privacy & confidentiality

Who can see my audio and transcripts?

Only you. Your files are encrypted in transit and at rest on Google Cloud infrastructure — independently certified to standards like SOC 2 and ISO 27001 — and locked to your account by per-account access rules. No shared folders, no public links, no other customer can reach your records.

How long do you keep my audio?

The source file you upload is deleted within a day of processing — it's a duplicate, and you keep your original. The review copy used for click-to-hear playback auto-deletes after 30 days by default. You can instead choose Keep until I delete for future uploads or for an individual transcript. Recordings made with Stenobox stay until you delete the transcript because that capture may be the only copy of the proceeding.

Is my data ever reused?

Never. Your recordings and transcripts are never sold, never shared, and never reused to build or improve any other product — ours or anyone else's. Your audio is processed only to produce and review your transcript, then follows the retention choice shown on that job; your transcripts stay in your account, yours alone, until you delete them.

Can I upload medical records or other PHI?

Stenobox is built for legal transcription. Please don't upload protected health information (PHI) that would require a HIPAA Business Associate Agreement — we don't currently offer one.

Where can I read the full security details?

On the Trust & Security page — every claim stated plainly, including the ones that are limits rather than features: exactly how deletion works, where your files are stored, what we don't offer, and confirmation from each processing provider that your audio is never used to train anything. It's written to be checked, not admired.

Pricing & billing

How much does it cost?

$99 per month, one simple price. Month-to-month, cancel anytime — no annual contract.

How does the free trial work?

You get 7 days free. We collect a card but charge $0 today — nothing is billed until the trial ends. Cancel anytime before day 7 and you pay nothing. After that it's $99/month.

Is there a limit on how much I can transcribe?

Your subscription includes unlimited transcripts — we don't charge per page, per hour, or per transcript. Individual files can be up to 500 MB of audio (about a full day) or 2 GB of video.

Can I cancel, and can I get a refund?

Cancel anytime, effective at the end of your billing period — there's no lock-in. Cancel before day 7 and you pay nothing. After that, monthly payments are non-refundable, but you can cancel anytime to stop any future charges.

Will the price change?

As Stenobox adds features, the price may grow — but we'll always give at least 30 days' notice before any change.

Still have a question? Email hello@stenobox.com — or just start a free trial and run Stenobox on your own audio.
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